Returns & Exchanges
At Derek Rose, we want you to be completely satisfied with your luxury leisurewear; if for any reason you are not, you may return your items within 30 days of receipt for a full refund or exchange. Please ensure all items are returned in their original, unworn condition with all designer tags and packaging intact.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging and include the completed return form inside the box to ensure efficient processing.
- 3.Attach the Label
Print your prepaid shipping label from the portal and securely affix it to the outside of your parcel, ensuring any previous delivery labels are covered.
- 4.Drop Off and Track
Hand your package to the designated courier service and retain your proof of postage; we will notify you once your refund has been processed.